Office Sales Assistant

The Company

Shafton Steel Services is a subsidiary of Billington Holdings, we offer a wide range of steel products, manufactured in a large state-of-the-art, independent steel services and processing centre, where we have facilities to provide Oxy Gas & HD Plasma profiling, plate drilling, shear punch, section cutting and drilling.

We continue to invest in the leading technology for cutting, drilling, profiling, shotblasting and priming equipment, ensuring we manufacture high quality products whilst meeting the demands of the construction and engineering industry. Our steel is fully processed up to and including execution class 4 in UKCA Marking.

Based at Shafton Steel Services in Barnsley; this is a great opportunity to become part of an integral team who are operating in a high-volume, fast-paced environment.

We are looking to recruit a sales assistant to join our team, the successful candidate will provide technical sales support and quoting services to customers and will work close with our Sales Co-Ordinator and production team where you will process sales/works through to production. You will be required to have an exceptional customer-focused mindset and be able to work under pressure. There will be general administrative, filling duties along-side dealing with any incoming enquires via phone or email.

You must have an enthusiastic, can-do attitude with a good work ethic and pay attention to detail as we pride ourselves on giving our customers the best service available.

The Role & Responsibilities

Working closely with our Sales coordinator.
Raising and processing orders.
Liaising with the production departments over job details.
Responding to production queries.
Deal with any incoming enquires via phone or email.
Provide sales support to existing, and internal customers by phone or email.
Provide exceptional customer service.
Management of multiple projects.
Assisting colleagues with technical support
Preparation of after-sales support, delivery tickets etc.

Experience / Qualifications

Have previous experience within the steel processing / steel fabrication industry.
A background in within a technical sale’s, sales administration / order processing role.
A flexible, proactive attitude and be highly motivated.
Able to work methodically and accurately.
Great time management, excellent communication & organisation skills.
Be confident and able to discuss customer requirements via phone or email.
Be able to priorities work to meet production deadlines.
Strong numeracy and computer skills
Ability to work both independently and as part of a team.
Proficient in Microsoft excel, word or power point.